Include Personalization and Color choice in the Notes to Seller at checkout.
Once you make your purchase, I will do a mock-up with the information you provided and send you a message for your approval. For a name or phrase, I do 3 different Fonts/Styles for you to choose from.
Average embroidery area is 5" wide x 4" inches tall. I will do my best to make everything fit. If I can't, you will see in the mock up I provide before embroidery.
This Cubby is a soft low-pile plush fabric. Exceeds all applicable U.S., Canadian, and European safety standards. These animals sits a whopping 13" and can be personalized for any occasion. It makes a great keepsake or night time companion for the little one.
Self-contained stuffing pods for the head and belly are removable through a hidden zipper on the bottom. This allows you to hand wash the "skin" in warm or cold water, there is no need to worry about that accidental juice spill.
You can stuff the "skin" of the Cubby with whatever you like, whether it's a pair of pajamas, hot water bottle or simply keep the pod in.
Personalized items cannot be returned.
Payment is due upfront.
Custom/Personalized orders are made at time of purchase and require 7 - 10 business days to ship. In most cases, the items ship with 1 - 3 days.
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If the item is personalized, I cannot accept a return. If an error is made on my behalf, I will gladly make it right. For other items not personalized, I will accept returns within 7 days of receipt and issue a refund once I receive the item back (at buyers expense) and the item is in the same condition as when I shipped. I will not refund shipping costs.
How to order - PLEASE read the listing before you order
Font Styles - Monogram Styles - Lettering Styles
I do not use heat press or vinyl. Everything is embroidered. Refer to the photo of the sample font style chart in each listing to see samples of the lettering font styles that are available for that item.
I embroider monograms in the exact order as you give them to me. I don't rearrange letters, so be sure the letters are in correct monogram order. If you are unsure of what order the letters go, please ask before ordering.
Size charts are typically located in with the product photos. Please contact me before ordering if you have questions regarding the size of any item.
Before you order
I am thrilled you are considering placing an order with KB’s Embroidery. I take great care with each item I create because I believe quality and attention to detail are important.
Can I see a proof of my monogram before you start?
Yes! I am happy to provide a monogram proof after an order is placed. A proof is a digital picture showing you the monogram you requested in the font style you selected on a white background. Please request a proof in your instructions when you order. I do not provide a proof before an order is placed. If you request a proof, it will be emailed to you here on Etsy. Once I send the proof you will need to email me back with an approval or a change request. Failure to do so may delay your order. Check your inbox if you have requested a proof.